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Refund Policy

Last updated: 1 October 2026

We want you to be satisfied with your purchase. This policy explains how refunds work for Wayne-Tek products.

1. Free trial / free tier

Where a free trial or free tier is offered, you can evaluate the product before paying.

2. Subscriptions

You may cancel a subscription at any time from the customer portal and you will not be billed again. If you are charged in error, contact us within 14 days and we will issue a refund for that charge.

3. Defective or misdescribed products

If a product does not work as described or is materially defective, contact us within 14 days for a repair, replacement, or refund.

4. How to request a refund

Email support@wayne-tec.com with your order or transaction reference. Approved refunds are processed by our merchant of record to your original payment method, typically within 5–10 business days.

5. Chargebacks

Please contact us before initiating a chargeback so we can resolve the issue directly.

Contact

Refund questions: support@wayne-tec.com